Shipping Policy

Thank you for shopping with StrengthClaw. We ship pan-India and work to get your supplements to you quickly, safely and in perfect condition. This policy explains how shipping works, what it costs, and when to expect your order.

Order Processing

  • Orders are processed and dispatched within 24–48 business hours of being placed.
  • Orders placed on Sundays or public holidays are processed the next business day.
  • Once dispatched, you'll receive a confirmation email/SMS with your tracking details.

Delivery Timelines

  • Metro cities (Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad): 2–5 business days after dispatch.
  • Rest of India: 5–8 business days after dispatch.
  • Remote or low-serviceability PIN codes may take slightly longer.

Timelines are estimates, not guarantees — courier delays, weather, strikes or regional restrictions can occasionally extend delivery times.

Shipping Charges

  • FREE shipping on all orders above ₹999 — applied automatically at checkout. Every combo qualifies.
  • Orders below ₹999 carry a flat shipping fee of ₹49, shown at checkout before you pay.
  • Prepaid orders get an extra 5% off, applied automatically at checkout.

Cash on Delivery (COD)

  • COD is available pan-India on all products and combos.
  • Please keep the exact amount ready at delivery; our courier partners may not carry change.
  • Repeated refusal of COD orders may lead to COD being disabled for future orders on that address.

Order Tracking

Once your order ships, a tracking link is sent to your email and phone number. You can also track your order any time from Track Order. Tracking may take up to 24 hours to activate after dispatch.

Packaging & Product Safety

Because we ship nutritional supplements, every order is packed with care:

  • Bottles are sealed and tamper-evident — do not accept a product if the seal is broken.
  • Orders are packed in protective secondary packaging to prevent transit damage.
  • Store your supplements in a cool, dry place away from direct sunlight after delivery.

Damaged, Tampered or Missing Items

  • If the outer package appears damaged or tampered with at delivery, please refuse to accept it and inform us immediately.
  • If you discover damage after opening, contact us within 48 hours of delivery with photos of the product and packaging, and we'll arrange a replacement.
  • For missing items, contact us within 48 hours of delivery and we'll resolve it on priority.

Incorrect Address & Failed Delivery

  • Please double-check your address and phone number at checkout — we cannot redirect a parcel once dispatched.
  • Our courier partners attempt delivery up to 3 times. Please keep your phone reachable.
  • If a parcel is returned to us due to an incomplete address, unreachable phone, or repeated failed attempts, we'll contact you to arrange reshipment. Additional shipping charges may apply for re-dispatch.

Order Changes & Cancellation

Need to change your address or cancel? Contact us before your order is dispatched and we'll do our best to help. Once an order has shipped, it cannot be modified or cancelled — please refer to our Returns & Refunds Policy instead.

Serviceability

We currently ship within India only. If your PIN code is not serviceable by any of our courier partners, we'll notify you and issue a full refund for prepaid orders.

Need Help?

Our support team is available Mon–Sat, 10am–6pm IST:

  • WhatsApp / Call: +91 96674 45064
  • Email: contact@strengthclaw.in
  • Contact page →

Last updated: August 2026